Accessibility in Ontario

Accessibility Statement

MCAN Mortgage Corporation (the “Company”) is committed to providing an accessible and inclusive environment in which all individuals have equal access to its services as required by the Accessibility Standards for Customer Service, O. Regulation 429/07 (“ASCS”) made under the Accessibility for Ontarians with Disabilities Act, 2005.

To that end, the Company will take steps to ensure that anyone with a disability who visits the Company’s premises or who accesses the Company’s services will be able to do so in a manner that respects their dignity and independence. The Company will make every reasonable effort to ensure that its policies, practices and procedures respecting accessibility will be consistent with the principles of independence, dignity, integration and equality of opportunity, as outlined in the ASCS.

Availability Of Documents

The Company’s policies, developed and implemented to meet the requirements of the ASCS are available upon request. If required to provide a copy of our policies to a person with a disability, the Company will provide the person with the policies or the information contained in the policies in a format that takes the persons disability into account and as agreed upon by the Company and the person with a disability.

To see MCAN’s Information and Communication Policy on Accessibility, click here.

To see MCAN’s Customer Service Accessibility Policy, click here.

For MCAN’s Multi-year Accessibility Plan, click here.

For information on MCAN’s Employment Accessibility, click here.  Further details regarding MCAN’s Emergency Response Planning for Employees with Disabilities can be found by clicking here.

To request our services in an accessible format due to a disability or to provide us with feedback on the accessibility of our services you may contact us at 1-855-213-6226 or complete the Accessibility Feedback Form by clicking here.

For information on MCAN’s Web Accessibility, click here.